DATA PROTECTION
At FloraVibe, we prioritize your privacy. This document details how we use your information and keep it secure. By using our site or services, you agree to the collection and use of data as described. 1. Collection of Personal Data We collect personal data you provide voluntarily when using our services. This happens when you fill out forms, subscribe to newsletters, make purchases, or take part in surveys and promotions. The information collected may include your name, email, postal address, phone number, and payment details. Additionally, we automatically collect certain technical data about your device and your interactions with our website. This data includes IP addresses, browser type, device information, operating system, referring URLs, and pages visited. Cookies and similar technologies enable us to collect this information, which helps us analyze and improve site performance and user experience. 2. Purpose of Using Personal Data Your personal data is used for various purposes, including but not limited to: Operating, maintaining, and improving our website and services Processing and fulfilling your orders and transactions Responding to your questions and providing customer support Sending you marketing materials and promotions, with your consent Monitoring website usage and enhancing content and functionality All data processing is done according to relevant laws and based on your consent, contractual obligations, legal requirements, or our legitimate business interests. 3. Disclosure of Personal Data We may share your personal information with trusted third-party providers who support our business, such as payment processors, marketing services, web hosting companies, and analytics providers. These partners are contractually required to protect your data and use it solely to provide services to us. We do not sell or rent your personal information. Disclosure may also occur if required by law or to protect our rights and ensure the safety of our users. 4. Data Retention We retain your personal data only as long as necessary to meet the purposes outlined and comply with legal obligations. When the data is no longer needed, we securely delete or anonymize it to protect your privacy. 5. Your Rights You have rights related to your personal data, including: Accessing your personal information Requesting correction or deletion of your data Objecting to or restricting processing activities Withdrawing consent to data processing Receiving a portable copy of your data To exercise these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling requests. 6. Data Security We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or loss. These include encryption, secure servers, access controls, and regular security reviews. Despite our efforts, no online transmission or storage method is completely secure, so we cannot guarantee absolute security. Please take care when sharing personal data online. 7. Updates to This Policy This policy may be updated occasionally to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Significant changes will be communicated via our website or email notifications.